Expected Outcomes of Management Systems Certification
The International Accreditation Forum (IAF) and the International Organization for Standardization (ISO) have published a document that sets out the outcomes that are to be expected as a result of accredited management systems certification. The intent is to promote a common focus throughout the entire conformity assessment chain in order to achieve these expected outcomes and thereby enhance the value and relevance of accredited certification. The document sets out a high-level overview into what an organisation should expect from the certification process, but also what it should not.
Certification bodies are encouraged to download and share with prospective clients.
Note: This document replaces the previous joint IAF-ISO communiqués on Expected Outcomes for Accredited Certification to ISO 9001 and Expected Outcomes for Accredited Certification to ISO 14001.